Elysian Renewal Privacy Policy
Your privacy is important to us. At Elysian Renewal, we are committed to respecting your privacy and complying with all relevant laws and regulations regarding the personal information we collect from you, whether through our website at https://elysianrenewal.com or any other sites we operate.
Personal information refers to any data that can be used to identify you, such as your name, address, date of birth, device details, payment information, or how you interact with our website or services.
Please note that if our website includes links to third-party sites and services, those third parties have their privacy policies. Once you leave our site, this privacy policy no longer applies, and you should review the privacy policies of those third-party sites to understand how they collect and use your information.
Effective Date: August 20, 2024
Last Updated: August 20, 2024
Information We Collect
We collect two types of information from you: “voluntarily provided” information and “automatically collected” information.
- Voluntarily provided information is any information you intentionally provide to us when using our services or participating in promotions.
- Automatically collected information is data automatically sent by your devices when accessing our website or services.
Log Data
When you visit our website, our servers may automatically record certain standard data from your web browser. This data may include your IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on each page, and other related details.
Additionally, if you encounter errors while using our site, we may automatically collect data related to the error, such as technical information about your device, what you were doing when the error occurred, and other relevant details. While this data may not be personally identifiable on its own, it could potentially be combined with other information to identify you.
Device Data
We may also automatically collect data about the device you use to access our website, including:
- Device type
- Operating system
- Geo-location data
The specific data we collect may vary based on your device settings. We recommend reviewing your device and software provider’s policies to understand what information is made available to us.
Personal Information
When you contact us, we may request personal information such as:
- Name
- Phone/mobile number
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a valid reason for doing so. We ensure that any personal information collected is necessary for providing our services to you.
Collection and Use of Information
We may collect personal information from you when you:
- Access our content via a mobile device or web browser
- Contact us via email, social media, or other platforms
- Mention us on social media
We may combine the information you voluntarily provide with automatically collected data and with general information or research data from trusted sources. For example, insights gained from our marketing and research activities may be combined with your site usage data to enhance your experience on our site.
Security of Your Personal Information
We take steps to protect your personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or modification, using commercially reasonable methods.
However, while we strive to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you are responsible for the security of your password and any information you make publicly accessible on our platform.
How Long We Keep Your Personal Information
We retain your personal information only as long as necessary for the purpose it was collected, as outlined in this privacy policy. For instance, if you provide your email address for a specific inquiry, we may keep that information until your inquiry is resolved and for future reference in case of similar inquiries. If we no longer need your personal information, we will delete it or anonymize it.
In some cases, we may retain your personal information longer to comply with legal, accounting, or reporting obligations, or for archiving, scientific, or statistical purposes.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13 without parental consent. However, parents may sometimes share information about a child client with us knowingly.
Your Rights and Controlling Your Personal Information
- Your choice: By providing us with your personal information, you agree that we may collect, use, and disclose it in accordance with this privacy policy. You are not obligated to provide personal information, but if you choose not to, it may affect your ability to use our website or services.
- Information from third parties: If we receive your personal information from a third party, we will protect it as described in this privacy policy. If you are a third party providing someone else’s personal information, you confirm that you have their consent to do so.
- Marketing permission: You can change your mind about receiving direct marketing from us at any time by contacting us.
- Access: You have the right to request details about the personal information we hold about you.
- Correction: If you believe the information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us, and we will correct it.
- Non-discrimination: We will not discriminate against you for exercising your rights over your personal information. We will not deny services or charge different rates unless your personal information is required to provide a service.
- Notification of data breaches: We will comply with relevant laws regarding any data breaches.
- Complaints: If you believe we have violated a data protection law, you can file a complaint with us. We will investigate and respond promptly. You may also contact a regulatory body or data protection authority.
- Unsubscribe: To unsubscribe from our communications, including marketing emails, you can contact us or use the opt-out options provided in the communications. We may need to verify your identity to process your request.
Use of Cookies
We use cookies to collect information about you and your activities on our site. A cookie is a small data file stored on your computer, which helps us understand how you use our site and personalize your experience. For more details, please refer to our Cookie Policy.
Business Transfers
In the event that our business or assets are acquired, or if we enter bankruptcy or go out of business, your personal information may be among the assets transferred to the new owner. By continuing to use our services, you acknowledge that such transfers may occur and that the new owner may use your personal information under the same terms as stated in this policy.
Limits of Our Policy
Our website may link to external sites that we do not operate. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update our privacy policy to reflect changes in our practices, legal requirements, or business processes. If changes are made, they will be posted at the same link where you accessed this policy. Depending on the circumstances, we may seek your consent for significant changes, or offer you the option to opt in or out.
Contact Us
If you have any questions or concerns about your privacy, please contact:
Allyson Dennen
Email: office@elysianrenewal.com